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  • Customers like
    • Ease of applying1
  • Customers don't like
    • Horrible customer service10
    • Ridiculous finance fees10
    • Being cheated and misled10

  • 22 hours ago
  • Loans and Mortgages
  • Shreveport, Louisiana
  • 1
  • 1
  • 21

I had also received a letter stating I was approved for a loan. I'm glad I decided to do some research and found these terms on their site. Is this even legal? Read more

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  • 2 days ago
  • Financial Scams and Schemes
  • Honolulu, Hawaii
  • 241

Castle Payday mailed me that I qualified for up to a $1,000.00 loan. Then I called the number they provided on the advertisement. They then approved me for a total of $400.00 and they told me on the phone that I have to pay only $680.00 with the interest included. I was told that I can pay $155.00 monthly and that a total of $680.00 would pay off my loan. Expecting that they'd take $155.00... Read more

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  • Jul 04
  • Loans and Mortgages
  • Lagrange, Georgia
  • 114

Payments were suppose to be $200 a month on a $600 loan... I have now paid 4 monthly payments of $420. I have sent a text reply each time they have texted, they have responded UNTIL I have said they are NOT AUTHORIZED to withdraw any more $ from my account. They JUST withdrew another $420 on the first even after this. Their website will not show me a breakdown of my loan payments either. So much... Read more

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I borrowed $1000 from Castle. Thus far, I have paid $2100 for this loan per bank withdrawal. Reporting this company to Better Business Bureau. Add comment

Very bad customer service tried to pay my loan in full and then I was told because I didn't contact comes two days before I have to wait until 2 weeks in order for them to take the full amount out I feel I was cheated and now I had my wages garnished I feel their things and I was cheated and I need help from somebody out there to find out how to get my money back Add comment

  • Jun 30
  • Loans and Mortgages
  • Dublin, California
  • Loan
  • 1
  • 1
  • 991

On 6/26/15 i got a letter on the mail from them ( i still have it). Attesting to an approval of $600. I applied. I got approved and was promised that the funds will be in my bank account in 2 working by Tuesday, 6/30/15. I check my bank account and there were ZERO funds deposited/transferred. So, I called them and after the third time of calling...finally someone with an accent... Read more

Was this review helpful? 7 3

  • Jun 29
  • Loans and Mortgages
  • Loan Application
  • 738

After apparently being approved for a $400 loan online with a stated repayment amount of $540 total, I received a call later in the day asking me to "verify my information", at which time the person on the phone, whom I could barely understand due to very poor English, asked me to repeat the application process that I had already gone through online. I logged in to my account while on the phone... Read more

Was this review helpful? 3 1

The reviews of Castle Payday save me and my family grief and debt down the line, thank you everyone God Bless Add comment

  • Jun 24
  • Loans and Mortgages
  • Caldwell, Idaho
  • Staff
  • 1
  • 1
  • 551

Go 2 texts and several emails and when I contacted them they were very very very hard to understand. I would have taken the loan but I could not understand what the girl (sounded 12 years old) was saying and after so 4 requests in 10 minutes to contact the I was put on hold for 5 minutes!!!! I had to scream into the phone to be heard. I cancelled the loan. I would rather keep looking than deal... Read more

Was this review helpful? 4 1

Very misleading until the end of phone conversation where it was clear on repayment. The lady told me I must accept yes for it to go through. I hung up. The money came anyway. 280 came out I called and 280 more the next month, so I paid all at once. This is loan sharking.400 loan with 560 in 2 months interest. Add comment

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