Castle Payday Complaints and Reviews

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Castle Payday
Main address: Attn: Customer Support 49969 Watersmeet MI
1 888 945 2727, 1 866 269 3526, support@CastlePayDay.com
  • 65+14 mobile complaints
  • $37.7K claimed losses
  • $478 average
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They suck denied me twice then called and asked if i was still interested in the loan wtf..... and they keep calling Add comment

  • Nov 17
  • Loans and Mortgages
  • Chicago, Illinois
  • Loan
  • 189
  • REVIEW RATING 5/5

great way to get fast cash, but DEFINITELY NOT WORTH IT. Why would they keep charging you finance charges that doesn't even go to the loan amount requested. For that, call the company you owe bills to and ask THEM for an extension. really not worth the trouble at all. It is ridiculous. Customer service is fine, but rather work extra hours to get what I need than to do business with them at... Read more

Was this review helpful? 1 0

  • Oct 30
  • Loans and Mortgages
  • Texas, United States
  • Payday Loan
  • 727
  • REVIEW RATING 5/5

I borrowed $800 dollars from them in July and I've paid them back over $3,000 so far and I still owe? The only way you can make payments is by calling them two days before your payment due date to "setup" how much you want to pay. You're making these $300 payments and they claim that is only for "finance fee" and not applied toward the actual loan amount. At that rate you will NEVER pay off the... Read more

Was this review helpful? 17 8

  • Oct 29
  • Loans and Mortgages
  • Loan
  • 781
  • REVIEW RATING 5/5

So I applied for a loan yesterday through them and got approval today. I went to go check my agreement and payment arrangements. I noticed they were going to take money out every two weeks. So I called them to talk to them about how I asked to Borrow $500 and the payout amount should be $675 but nope on the agreement it said $3203. So your telling me I have to make payments more than what I pay... Read more

Was this review helpful? 5 7

  • Oct 24
  • Loans and Mortgages
  • Greenfield, Minnesota
  • Loan
  • 501
  • REVIEW RATING 5/5

Had a 500 loan and they told me I would pay 70 a month at 29.9% Interest then a few days later I got the email confirmation showing a 743.06% interest a total due was over $3,000. Which is overwhelming too much. Then they called to set up arrangements with me so not to get garnished and they never said what company they are with and the litagator was rude and bullied me and we got it all on tape.... Read more

Was this review helpful? 7 2

  • Oct 17
  • Loans and Mortgages
  • Knoxville, Tennessee
  • Harrasing Calls
  • 609
  • REVIEW RATING 5/5

After filing out their application online & seeing the ridiculously sky-high interest rates & fees, I opted not to take the loan. In less than 24 hours, I have received no less than 13 calls & voicemails. Each time I call & ask them to stop, they want me to give them more information about myself. I refuse to give them the info, they refuse to remove me from their system &... Read more

Was this review helpful? 7 0

  • Oct 13
  • Loans and Mortgages
  • Palm Springs, California
  • Interest Rate
  • 1
  • 1
  • 502
  • REVIEW RATING 5/5

Read the reviews below and you will get the real story about Castle Payday. If you have ended up in their interest rate trap and cant get out, try this. Close your checking account and stop paying them. Let them take you to small claims court and tell the judge that their 700 % interest rate is outrageous. You just might win. Dont let them withdraw these funds from your account every 2 weeks.... Read more

Was this review helpful? 7 0

After my husband told them we did not want a loan from them twice over the phone they proceeded to deposit funds into our account anyway. And are now ripping us off Add comment

  • Sep 25
  • Cash Services
  • Finance Fee
  • 1141
  • REVIEW RATING 5/5

I have used Castle Payday a few times before. Although it is very expensive, I have not had too much trouble with them before. I submitted an application last night and got a text saying that I needed to call them. I called this morning, and they put me on hold for quite awhile to "update" my information. Then they voided my loan AFTER it was processed saying that the finance fee was higher... Read more

Was this review helpful? 3 3

I borrowed 375 now im ending up paying 6 times what i borrowed. ***. Never borrow from this company they rip you off Add comment

 
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