1.5
  • Horrible customer service4 votes
  • Ridiculous finance fees3 votes
  • Being cheated and misled3 votes
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  • 2 days ago
  • Loans and Mortgages
  • Atlanta, Georgia
  • Loan
  • 74
  • REVIEW RATING 4/5

This company should not be aloud to change an agreement in mid stream this is ridiculous. The company customer service people cannot even answer your question, because they are being so tricky. How can a company hassle you and bring charges against you and you can report them to the better business bureau. Please someone come up with a loan company that can give you 5 months to pay back a loan... Read more

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  • Jan 19
  • Loans and Mortgages
  • Rapid City, South Dakota
  • Payday Loans
  • 247
  • REVIEW RATING 5/5

Typical expensive payday loan, terms were clear, but when trying to talk to customer service, they can't understand what you're saying - the company obviously outsources this part of the business overseas. I am trying to change my bank account information, but they don't seem to understand that. They say they'll email a special form for me to fill out, but have yet to do that after 2 weeks of... Read more

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  • Jan 19
  • Loans and Mortgages
  • Los Osos, California
  • Loan Extension
  • 2
  • 2
  • 199
  • REVIEW RATING 4/5

My name is Dettra Moore, i am a customer of CASTLE PAYDAY---I asked for an extension. but was denied because it is a one time deal. It is a new year----change from Feb. 3 to Mar 3. I am a SENIOR CITIZEN I feel like I am being ripped off for a 1,000.00 LOAN. Help me please. finalize this extension. once again it is a new year and I NEED this extension, why is that so difficult. I feel llke i have... Read more

Was this review helpful? 0 0

DO NOT use this company !! They are a scam and lend you money with a 700% rate!!!!! It will take me 2 years to pay off $1000 loan....which they will pocket $1000's of my $$. Add comment

  • Jan 12
  • Loans and Mortgages
  • Elk Grove, California
  • Payday Loan
  • 2
  • 2
  • 1247
  • REVIEW RATING 5/5

I wish I had read some reviews before borrowing. We borrowed 800.00 in Dec 2014, never had a clue what our 1st payment would be, only got an email that a payment would be deducted on Jan 2nd. The took 560.00 from our checking account on that day. We called today to see what our balance was so we could pay them off and the added another 560.00 to the original 800.00 so now we are up to 1920.00... Read more

Was this review helpful? 8 1

  • Jan 10
  • Loans and Mortgages
  • Loan
  • 1
  • 1
  • 409
  • REVIEW RATING 5/5

Unfortunately these headhunters seem to be highly immoral and unprofessional. I would suggest if they are continuously talking monies from you close out your bank account or call bank to stop all ach from them or all ach's if necessary. Don't stand for that ***, there's always an out then you can deal with the legal/credit part of it later. Dont give their *** another dime, close your account... Read more

Was this review helpful? 2 0

  • Jan 08
  • Loans and Mortgages
  • Mangonia Park, Florida
  • 2
  • 2
  • 906
  • REVIEW RATING 5/5

Warning!!! Don't do business with this company, major scam. I borrowed $1000. And they were taking $350. Out every two weeks and when I called they said it was going to my fianance charges and nothing towards the principal amount. I made a HUGE mistake with them and hope no one else continues to do business with them. SCAM!!! Read more

Was this review helpful? 9 1

  • Jan 05
  • Loans and Mortgages
  • Duluth, Minnesota
  • Cash Loan
  • 1
  • 1
  • 1032
  • REVIEW RATING 5/5

These thieves told my wife over the phone that they would lend her $600.00 with a finance charge of $150.00 (incredibly high, yes, but she was desperate for the money). When she explicitly asked how many payments of $150.00 it would take to pay the loan back, they informed her that it would only take 5 payments and that there would be no other charges. This turned out to be a patent lie, every... Read more

Was this review helpful? 7 0

castle payday would not let me pay loan off before next payday so they could charge me all that interest again Add comment

  • Jan 03
  • Loans and Mortgages
  • Loan
  • 587
  • REVIEW RATING 5/5

When I got the loan, I never understand the payback terms, they were debiting biweekly payments in my bank account, and I did call them and asked if I can pay it because it looks like they are debiting another payment again after last week of payment, I said I just had a payment done why I have another transaction from them again so i urgue that i want to settle it right there, so high fees and... Read more

Was this review helpful? 4 0

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