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Took the $1000 loan deal with a promise to pay the first $250 on Aug 29. It was a Friday, before Labor Day weekend. I deposited $300 cash on top of what was already in there the day before to make certain it would clear. I checked my account at midnight, Thursday night, (thats when many automatic debits happen) and nothing was taken. I checked a few more times before going to sleep by 3:30 am and nothing had been taken. I checked all the day the following day and still nothing. It was't taken, I believe til nearly midnight of the 29th.

But they took the entire $1250. I saw this on Saturday afternoon. I was furious and called the 800 number. They put me on hold for 3 minutes and came back to tell me they realize that there was no authorization that she could see to take the full amount. I was then told that someone could call me later that day. It was "escalated" to a customer service account.

Needless to day they never called back.

I called back Sunday. Was put on the same bull-spit 3 minute hold. This time she came back (and I could swear it was the same gal) and told me that the "options" she could see was for me to apply for another loan so they could credit the account. Can you believe that ***??? Of course I refused and told her they messed up and just to put the money back - less the $250 for course. She then said the other option was to do a 3-way call with the bank to verify that they caused my account to be overdrawn. it was SUNDAY for God sake!!!

We could have done this yesterday when the bank may have been open. I could not contain myself any longer and tol her they were a pack of thieves and hung up. I then wen to my bank web site and lodged a complaint.

So these folks are absolute thieves in my opinion. The screwed my weekend by leaving a negative balance in my account. The bank is going to charge me for that, of course. it's bad enough they fleece people like us who are desperate enough to accepts their incredible fee. but to pull *** like this, and all the other stuff I see on this site is criminal. This is, in my opinion, some form of legal loan-sharking.

I will post back after Tuesday when I am able to talk to the bank.

Reason of review: Left me broke and negative balance on holiday weekend..

Monetary Loss: $1250.

Preferred solution: Full refund.

Location: Tampa, Florida

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