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1.7

I took out a loan with castle payday When it was time for them to receive payments from me My money was in my account and ready for them to take! However They always took the money out the day before the original pay Date Example I take out a loan I have to pay my loan amount back On the 21st They took money out on the 20th And returned it back and By doing so my rate went up more I did not understand what was going on And why they kept sending the money back to me They tried to tell me that I had Insufficient funds In my account Which was not true Each time they did this I had to pay more And they went to claims department Finally I just went ahead and paid the whole loan off The loan I took out was only $700I had to pay them back $1,200 Because Each time They tried to withdraw money from my account They end up sending it back And saying that I did not have money in it Instead of waiting to the day that they were supposed to take it out It build up on top of each other!!!! :(

Reason of review: Problems with payment.

Location: Glassmanor, Maryland

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OMG I am going through the same thing with them right now. I was having the same exact issue that you were having.

I took out a loan for $600.00 on 12/7/2015. My first payment was due on 12/31/15. The money was in my account. Almost a week had gone by and the money was still NOT taken out.

Needless to say i get an email and a text saying that my bank returned the money. I couldn't understand why my bank would of done that. I called my bank to see if there was any holds or something going on with my account and ask them if a payment from Castle payday was processed and returned back. MIND YOU they said there was nothing showing that the money was returned nor was there even an attempt that it was even processed.

So I called Castle payday and wanted to know what the problem was because it wasn't on my part nor was it because the money wasn't in my account because it was there. I told them what the bank had said. They rescheduled another day for the transaction to be processed. AGAIN the SAME THING happen.

Here to find out it was on THERE part. They were having trouble with there ACH machine and thats why they weren't getting there money. Here it is today I owe them $1,020.00 on a $600.00 loan. Once I pay them off I WILL NEVER deal with them again.

This agency is FULL OF S---!!!!!!

I'm paying the $600.00 that i got from them PLUS and additional $610.00. DO NOT get any loan from there.

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